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Knowledge Base

Ordering & Fulfillment

From start to finish we have you covered. Simple instructions on how to order to track the progress of your order fulfillment. Dive into the details about how your printed project is handled.

Why is my file not uploading?

Discover common reasons for file upload errors and how to fix them. Learn about accepted file types, cloud storage syncing, proper file naming conventions, and browser compatibility to ensure seamless uploads to our products.

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How Do I Order Custom Prints?

Order custom printed products easily with our step-by-step guide. Input size, choose shape, select material type, add protection, and upload your design file. Contact us with any questions, and we’ll help you get the prints you want. Bulk discounts available.

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Can I upload multiple designs for my order?

Get the best bulk pricing for your cart items by adding the total quantity to your cart. Then sending us your graphic designs after the order has been placed with the quantity breakdown for each item that equals the total quantity ordered.

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Can I cancel my order?

If you are unsatisfied with your proofs for any reason or changed your mind about the order, items can be canceled anytime before the emailed proofs have been approved. However,

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